Experienced Front Desk Personnel - Hotel Capitol Secondary School (SSCE) Job2021-11-16 11:54 Secretarial / Front Desk / Assistance Lagos 545 views
Location: Ojodu-Ikeja, Lagos
Employment Type: Full-time
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments.
Candidates should possess an SSCE / GCE / NECO qualification with a minimum of 2 years work experience.
Application Closing Date
10th January, 2022.
Method of Application
Interested and qualified candidates should send their CV to: firstname.lastname@example.org using the Job Title as the subject of the email.