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Experienced Front Desk Personnel - Hotel Capitol Secondary School (SSCE) Job

2021-11-16 11:54   Secretarial / Front Desk / Assistance   Lagos   174 views
Job Details

Location: Ojodu-Ikeja, Lagos

Employment Type: Full-time

Responsibilities

Perform all check-in and check-out tasks

Manage online and phone reservations

Inform customers about payment methods

Register guests collecting necessary information (like contact details and exact dates of their stay)

Welcome guests upon their arrival and assign rooms

Provide information about our hotel, available rooms, rates and amenities

Respond to clients’ complaints in a timely and professional manner

Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs

Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests

Upsell additional facilities and services, when appropriate

Maintain updated records of bookings and payments.

Requirements

Candidates should possess an SSCE / GCE / NECO qualification with a minimum of 2 years work experience.

Application Closing Date

10th January, 2022.

Method of Application

Interested and qualified candidates should send their CV to: hotelcapitolng@gmail.com using the Job Title as the subject of the email.

Company Description
Hotel Capitol is a modern and contemporary hotel that offers not only luxury but comfort at its best. The three-star hotel is strategically located at the heart of Omole Phase 1, making it easily assessable with excellent road networks to other parts of the mainland and the city of Lagos as a whole. The 28-room Hotel offers tastefully furnished deluxe executive and super executive rooms as well as one- and two-bedroom luxury suites.