Engineer, Service Performance Bachelor Degree Job

Job ID: IRC4029

Location: Abuja

Job Type: Full Time

Job Summary

Monitoring, reporting and analysis of network key performance indicators.

Principal Functions

24/7 real-time monitoring of network key performance indicators

Identifying network impacting issues that are not visible or recognizable by alarms via KPIs

Flagging of degraded network key performance indicators for resolution

Pre- and post-implementation KPI monitoring, analysis and reporting for planned network technical changes.

Tracking and reporting of KPI for new technical features and equipment deployment

Support resolver teams for network fault resolution through monitoring and reporting of KPI during and after fault resolution

Generation of Daily, weekly, monthly KPI reports for network nodes (BSS, IP, VAS, Core PS/CS and Transmission)

Generation of OPCOM reports and other network reports

Support reconciliation of KPI figures with 9mobile service providers and customers.

Handling periodic and ad hoc reports for Network Operations

Perform other duties as assigned by the Head, NOC & BSS

Educational Requirements

First Degree or equivalent in Electrical or Computer Engineering or a related discipline

Two (2) years post NYSC work experience

Experience, Skills & Competencies

Knowledge:

Network availability and capacitymanagement

Network administration

Microsoft Office suite

Network Surveillance/monitoring tools(advantage)

Skills:

Communication

Analytical skills

Personal Effectiveness

Problem Solving

Presentation

Behavior:

Passion for Excellence

Integrity

Empowering people

Growing people

Teamwork

Customer Focus.

Application Closing Date

Not Specified.

How to Apply

Interested and qualified candidates should:

Click here to apply onlinehttps://careers.9mobile.com.ng/OA_HTML/OA.jsp?page=/oracle/apps/irc/candidateSelfService/webui/VisVacDispPG&OAHP=IRC_EXT_SITE_VISITOR_APPL&OASF=IRC_VIS_VAC_DISPLAY&akRegionApplicationId=821&transactionid=317841749&retainAM=N&addBreadCrumb=RP&p_svid=4029&p_spid=80185&oapc=23&oas=59-SbccNGmQZ6RxstsQC6A..

9mobile is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTS provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.
We are recruiting to fill the position