Data Analyst-Lily Hospital Limite First School Leaving Certificate (FSLC) Job2023-01-24 10:46 Other categories Warri 1.1K views
Location: Warri, Delta
Employment Type: Full-time
The ideal candidate will have proven experience in helping brands build and maintain the customer loyalty that underpins long-term revenue and profitability. You must have excellent leadership and interpersonal skills, have great communication skills, and be a role model and mentor to employees.
Key Result Areas (KRA)
Interpreting customer data to exceed customer expectation and achieve revenue growth and profitability.
Analyzing results and trends using data science and statistical techniques.
Managing and designing the reporting environment, including data sources, security, and metadata.
Implementing data results to achieve increased positive customer experience
Collecting data using software systems and other strategies that optimize statistical . within the hospital of all new information and trends related to customer experience.
Supporting initiatives for data integrity and normalization.
Assessing tests and implementing new or upgraded software and assisting with strategic decisions on new systems.
Interviewing and hiring new employees.
Overseeing and evaluating the team's ongoing training efforts.
Delivering performance evaluations and following the disciplinary process according to Lily Hospitals’ policies.
Acquiring data from primary or secondary data sources and maintaining databases
Developing and presenting a periodic report of customer data analysis
A Bachelor’s (B.Sc / HND) Degree in a relevant field of study
Practical experience using CRM software such as HubSpot is required.
Knowledge of legislation pertaining to consumer protection.
A background in data science, statistics or related fields is an advantage
Proven experience in building and maintaining customer insights
Sound judgement and excellent problem-solving skills
Superb written, and verbal communication skills.
Well-developed arbitration skills with the ability to remain impartial.
The ability to respond appropriately under pressure.
Alignment with Lily Hospitals’ values.
Application Closing Date
31st January, 2023.
Method of Application
Interested and qualified candidates should forward their CV to: firstname.lastname@example.org using the job title as the subject of the mail.