Customer Support Officer Bachelor Degree Job

Location: Lagos

Job Responsibilities

Address customer inquiries, reservations, and walk-ins with courtesy and efficiency

Greet customers warmly and provide a positive first impression.

Assist customers with billing inquiries and payment processing

Monitor and maintain cleanliness in customer areas, including tables and restrooms

Suggest additional menu items or specials to enhance the customer experience

Promote add-ons or promotions to increase sales

Develop creative materials for marketing campaigns

Coordinate and oversee food photoshoots for promotional materials and social media

Develop creative content for social media platforms.

Conceptualize and plan creative events within the restaurant space

Work closely with chefs to visually enhance the presentation of dishes

Conduct research on various topics, gather data and compile results

Requirements

Bachelor's Degree in Mass Communication, Marketing or a related field.

Minimum of 3 years of experience in the food industry as a customer care representative

Time Management

Effective communication skill

Tech Savvy

Proximity to location is an advantage.

Application Closing Date

30th March, 2024.

Method of Application

Interested and qualified candidates should send their CV to: careers@elvaridah.com using "Customer Support Officer" as the subject of the mail

At Elvaridah, we emphasize on the critical matters and prospects of organizations such as business growth, strategy, planning, marketing, structure, and people management across different industries. We help companies focus on the growth of their businesses while aligning costs with strategy. With our all-inclusive approach and expertise, we capture values across the boundaries of any organization. Elvaridah focuses on optimizing all the different parts of a business as a unit.