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Customer Service / Teller Officer - MFI OND / NCE Job

2022-07-26 16:52   Customer service / Communication   Lagos   75 views
Job Details

Location: Ibeju-Lekki, Lagos

Employment Type: Full-time

Duties and Responsibilities

To market and sell the products and services of the company (Loans, investment etc.)

Must be able to have good understanding of group lending model.

To increase the customer base of the company.

To grow the loan portfolio of the company in line with the strategic set target and ensure portfolio quality is achieved at all time.

Retainership of customers

Appraisal of prospective loan customers

Proper and adequate understanding of the products and services.

Feedback - Give report for management decision making where necessary.

Job Requirements

OND / HND in Banking / Finance, Marketing, Business Administration and other related discipline.

A minimum of 1 year cognate experience in microfinance industry is required.

Good display of computer skills (Microsoft office tools)

Excellent written and verbal communication skills

Good interpersonal skills.

Ability to multi-task

Understanding of microfinance institution best practices and regulations.

Ability to work under pressure.

Competency / Skill Requirements:

Ability to handle cash deposit and withdrawal

Posting of daily transactions into the system

Opening and managing customers account in the system

Display a high professional character in the discharge if his.her duties

Keep safe custody of customers files and information.

Assist team member to achieve branch goals and objectives

Ability to analyse problems and proffer solution

Focuses on branch growth and customer service satisfaction

Accurate and precise attention to detail.

Application Closing Date

31st July, 2022.

Method of Application

Interested and qualified candidates should send their CV to: myrecruitments22@gmail.com using the Job Title as the subject of the email.


Applicants must be residing around Lekki, Ajah, Lakowe, Epe and its environs.

Only shortlisted candidates shall be contacted.

Company Description
Mainstreet Financial Services Limited is a new microfinance institution (MFI) established to serve the lower and middle active population of the economy. Its main area of operation is to drive loans and investments from its potential clients through group lending model to market group, cooperative societies, unions, etc. There is potential for career growth and development through adequate training for optimum performance.