Customer Service - Starlight Global Concept OND / NCE Job2 weeks ago - Administrative / Management Jobs - Lagos - 143 views
As a customer Service Officer your duties are ;
a) Taking phone calls, and answering inquiries about the company.
b) Deliver quality customer service to all callers and potential clients.
c) Book appointments; update appointment calendars; and schedule meetings.
d) Coordinate inflow of mails, in and out of office.
e) In charge of handling messages on social media platforms i.e Whatsapp.
f) Perform basic bookkeeping, filing, and clerical duties.
g) Prepare daily reports on status of deliverables, challenges, or recommendations for effectiveness.
h) Prepare monthly reports on projects performed, and achievements.