Customer Service Respresentative Bachelor's Degree Job2021-05-04 19:34 Customer service / Communication Oyo 358 views
Location: Ibadan, Oyo
Employment Type: Full-time
Receive customers and address all issues concerning their faulty products
Prepare Job Card for all jobswith proper classification i.e.warranty or non-warranty
Forward all Job Card and faulty products to the Service centre supervisor
Preparation ofdefective parts failure report( Panel , PCB & Compressor )
Preparation of daily work report
Daily follow up on the engineers to confirm status of jobs
Responsible for Happy calls to customers and dealers
Responsible for Spare part request in line with job card details
Responsible for Job completion feedback to the customer.
Bachelor's degree or equivalent
Minimum of 2 years experience in a similar role
Proficiency in the use of Microsoft office applications - MS Excel, Word and Powerpoint.
Application Closing Date
10th May, 2021.
How to Apply
Interested and qualified candidates should:
Click here to apply online