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Customer Service Respresentative Bachelor's Degree Job

2021-05-04 19:34   Customer service / Communication   Oyo   358 views
Job Details

Location: Ibadan, Oyo

Employment Type: Full-time

Core Responsibilities

Receive customers and address all issues concerning their faulty products

Prepare Job Card for all jobswith proper classification i.e.warranty or non-warranty

Forward all Job Card and faulty products to the Service centre supervisor

Preparation ofdefective parts failure report( Panel , PCB & Compressor )

Preparation of daily work report

Daily follow up on the engineers to confirm status of jobs

Responsible for Happy calls to customers and dealers

Responsible for Spare part request in line with job card details

Responsible for Job completion feedback to the customer.


Bachelor's degree or equivalent

Minimum of 2 years experience in a similar role

Proficiency in the use of Microsoft office applications - MS Excel, Word and Powerpoint.

Application Closing Date

10th May, 2021.

How to Apply

Interested and qualified candidates should:

Click here to apply online


Company Description
SIMS Nigeria Limited - We specialize in the assembly, distribution and sales of consumer electronics from major brands such as - Samsung, Panasonic, Royal, Skyworth, Electrolux, Bosch, Philips and Powermatic