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Customer Service Representative Relevant Educational Qualifications Job

1 month ago Marketing / Communication / customer care Jobs San Diego   60 views
Job Details

Growing Company Seeks Customer Service Representative!



OfficeTeam is currently searching for an articulate, highly-skilled Customer Service Representative. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. Be prepared to come into a dynamic and fast-paced environment in this role. If you're looking for work in San Diego, California and can work a short-term temporary position, this could be the Customer Service Representative opportunity for you!

Your responsibilities

- Receive and place telephone calls

- Field and send written business correspondence

- Be a part of business development by by actively cross-selling and referring customers

- Deliver outstanding, friendly customer service in a timely fashion

Requirements

- Demonstrated experience performing extensive research to resolve complex customer inquiries

- Excellent customer service and office administrative skills

- Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity

- Excellent oral and written communications skills

- Demonstrated talents in communicating and interacting with clients/customers, both internal and external

- Proven computer skills

- Microsoft Office experience preferred

- Strong familiarity with Notes

- Comprehensive knowledge of customer service

- Answering Inbound Calls experience required

- Enthusiastic attitude and an engaging businesslike approach

- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

- 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

- Work Flexible hours (early morning or afternoon shift) - NO night shifts



We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

Company Description
Robert Half International, or commonly referred as, Robert Half, is a global human resource consulting firm based in Menlo Park, California founded in 1948. It is a member of the S&P 500, and is credited as being the world's first and largest accounting and finance staffing firm, with over 345 locations worldwide. Robert Half also connects employers & job seekers to staff positions in finance, law, technology & more.