Customer Service Representative OND - HND / BSc Job3 weeks ago - Marketing / Communication / customer care Jobs - Lagos - 427 views
Employment Type: Full-time
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
High school Diploma, General Education Degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.
N50,000 - N120,000 (Monthly).
Application Closing Date
24th June, 2021.
How to Apply
Interested and qualified candidates should send their Curriculum Vitae in Ms Word or PDF format to: firstname.lastname@example.org using the job title as the subject of the mail.
We are recruiting to fill the position