Customer Service Representative - Nirvana Synergy OND / NCE Job

Location: Okota, Lagos

Employment Type: Full-time

Reports to: The Supervisor

Job Overview

The Customer Service Representative will act as a liaison, provide product service information answer questions and resolve every emerging issues that customers may face with accuracy and efficiency.

Responsibilities and Duties

Managing incoming calls and customer service inquiries.

Closing sales that will develop into return customers and new customers.

Identifying and assessing customers needs to achieve satisfaction.

Building sustainable relationships and trust with customer accounts through open and interactive communication.

Meeting personal / customer service team sales targets and call handling quotas.

Job Requirements

Must have at least OND

Must have at least 2 years experience as a customer service representative

Must be a good team player

Must possess good character traits and personality

Must have the ability to multi-task, prioritize, and manage time effectively

Must have customer orientation and ability to adapt/respond to different types of characters

Must have excellent communication and presentation skills

Must live within Okota / Ago / Isolo and environs

Must not be above 26 years of age.

Salary

N45,000 / Month.

Application Closing Date

21st November, 2021.

How to Apply

Interested and qualified candidates should send their CV to: jobs@nirvanasynergy.com using the Job Title as the subject of the email.

Nirvana Synergy company was founded in 2019. Nirvana Synergy is a company that has a vision to provide top quality products that solves everyday challenges of our customers in Nigeria and beyond. We pride ourselves in a workplace that works hard, has work place relationship and serve our client A+ quality everyday.