Customer Service Representative - Nirvana Synergy OND / NCE Job2021-11-16 12:34 Customer service / Communication Lagos 860 views
Location: Okota, Lagos
Employment Type: Full-time
Reports to: The Supervisor
The Customer Service Representative will act as a liaison, provide product service information answer questions and resolve every emerging issues that customers may face with accuracy and efficiency.
Responsibilities and Duties
Managing incoming calls and customer service inquiries.
Closing sales that will develop into return customers and new customers.
Identifying and assessing customers needs to achieve satisfaction.
Building sustainable relationships and trust with customer accounts through open and interactive communication.
Meeting personal / customer service team sales targets and call handling quotas.
Must have at least OND
Must have at least 2 years experience as a customer service representative
Must be a good team player
Must possess good character traits and personality
Must have the ability to multi-task, prioritize, and manage time effectively
Must have customer orientation and ability to adapt/respond to different types of characters
Must have excellent communication and presentation skills
Must live within Okota / Ago / Isolo and environs
Must not be above 26 years of age.
N45,000 / Month.
Application Closing Date
21st November, 2021.
How to Apply
Interested and qualified candidates should send their CV to: firstname.lastname@example.org using the Job Title as the subject of the email.