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Customer Service Representative (Leads Closing Specialist) HND / BA / BSc Job

2024-05-23 16:41   Customer service / Communication   Ikeja   97 views
Job Details

Job Description

Our client is seeking a dynamic and results-driven Customer service officer that specializes in Leads Closing to join our team.

The ideal candidate must understand digital products and experience with onboarding of clients to a digital platform. As a Leads Closing Specialist, you will be responsible for converting leads into registered and active partners.

Key Responsibilities:

Proactively contact and follow up with potential clients from various lead sources.

Achieve at least 75% on target of active leads monthly.

Guide clients through the entire onboarding process and follow up regularly to ensure task completion.

Build and maintain strong relationships with clients to ensure satisfaction and delivery on target.

Address client inquiries and concerns promptly and professionally.

Manage online community of clients to ensure task completion daily.

Provide exceptional customer service

Requirements:

OND, HND, BSc degree

At least 1year experience as a customer service representative, leads closer or similar role.

Excellent communication and interpersonal skills.

Ability to build and maintain relationships with clients.

Strong negotiation and problem-solving skills.

Highly motivated with a results-oriented mindset.

Proficiency in the use of Office and CRM software

Benefits:

Competitive salary and commissions

How to Apply:

Interested candidates are invited to submit their resume and a cover letter outlining their relevant experience and why they are a good fit for this role to alexisphilipsitbjobs@gmail.com

Company Description
Alexis Philips Consults operates an innovative business model that empowers individuals to build their own businesses and achieve financial independence, all the while promoting high-quality products and services that people love. It is a fast growing company with unique products and an enormous economic potentials.