Customer Service Representative - Kuddy Cosmetics HND / BA / BSc Job

Location: Trade Fair, Lagos

Employment Type: Full-time

Job Description

Manage large amounts of incoming phone calls

Generate sales leads

Identify and assess customers’ needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Take the extra mile to engage the customer.

Requirements

Interested candidates should possess an HND qualification with 2 - 3 years work experience.

Salary

N45,000 - N50,000 monthly.

Application Closing Date

11th July, 2022.

Method of Application

Interested and qualified candidates should send their CV to: nudechukwu@kuddycosmetics.com using the Job Title as the subject of the email.

Kuddy Cosmetics has been a leading name in the beauty and makeup industry in Nigeria with an availability of over 50,000 skincare and makeup products on shelves in 15 locations in Nigeria. All products are carefully selected to meet the various needs and requirements of all our consumers.