Customer Service Representative - Kuddy Cosmetics HND / BA / BSc Job2022-06-27 17:15 Customer service / Communication Lagos 359 views
Location: Trade Fair, Lagos
Employment Type: Full-time
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage the customer.
Interested candidates should possess an HND qualification with 2 - 3 years work experience.
N45,000 - N50,000 monthly.
Application Closing Date
11th July, 2022.
Method of Application
Interested and qualified candidates should send their CV to: email@example.com using the Job Title as the subject of the email.