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Customer Service Representative - Brit Property High School Diploma Job

2022-03-17 15:16   Customer service / Communication   Lagos   221 views
Job Details

Location: Ajah, Lagos

Employment Type: Full-time

Responsibilities

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can answer questions.

Processing orders, forms, applications, and requests.

Keeping records of customer interactions, transactions, comments, and complaints.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.

Managing a team of junior customer service representatives.

Ensure customer satisfaction and provide professional customer support.

Requirements

High School Diploma, General Education Degree, or equivalent.

2 - 5 years work experience.

Ability to stay calm when customers are stressed or upset.

Comfortable using computers.

Experience working with customer support.

Application Closing Date

24th March, 2022.

Method of Application

Interested and qualified candidates should send their CV to: hr@britproperty.ng using the Job Title as the subject of the mail.

Note: Proximity to Ajah is Compulsory.

Company Description
Brit Property Nigeria Limited RC1404978 is a property development company incorporated in Nigeria by Companies and Allied Matters Act 1990 and that the Company is limited by Shares. Our primary business interests are land, infrastructure/property development, land survey, property marketing, and estate agency.