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Customer Service Representative-Boomkit Relevant Educational Qualifications Job

2023-05-24 14:34   Customer service / Communication   Lagos   354 views
Job Details

Location: Ogudu, Lagos

Job Type: Full time

Job Description

We are looking for a Customer Service Representative to join our team. In this role, you will be responsible for providing excellent customer service to our clients.

As the first point of contact, you will have the opportunity to make a positive impact on our client’s experiences, ensuring their satisfaction and loyalty.

You will work in a friendly but fast-paced environment where each day poses a new exciting challenge.

We are looking for someone who is a quick learner, has excellent communication skills, and is willing to go above and beyond to ensure our clients are happy.


Providing exceptional customer service by answering questions and concerns via phone, email, and chat support

Handling and resolving customer complaints and issues in a timely and professional manner

Keeping accurate records of customer interactions, transactions, comments, and complaints

Identifying opportunities to up-sell or introduce Boomkit products to customers

Collaborating with other departments to resolve customer issues

Maintaining a positive and friendly attitude with clients

Meeting customer service levels and metrics as outlined by the company


1-2 years of experience in customer service

Excellent communication skills, both written and verbal

Ability to multitask and work well under pressure

Strong problem-solving and analytical skills

Ability to handle difficult situations in a professional and empathetic manner

A positive and friendly attitude with a passion for helping customers.

Application Closing Date

Not Specified.

How to Apply

Interested and qualified candidates should:

Click here to apply online

Company Description
Boomkit gives Nigerian/African artists access to all the resources they need to succeed as independent artists, from free digital distribution to full professional marketing services and result-proven tools for the complete management of their careers.