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Customer Service Representative - Albert Freelance Consult Any Educational Level Job

1 week ago Administrative / Management Jobs Lagos   99 views
Job Details

1) Provide accurate, valid and complete information by using the right methods/tools

2) Meet personal/customer service team sales targets and call handling quotas

3) Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

4)Keep records of customer interactions, process customer accounts and file documents

5)Identify and assess customers’ needs to achieve satisfaction



2)Strong phone contact handling skills and active listening

3) Customer orientation and ability to adapt/respond to different types of characters

4) Excellent communication and presentation skills

5) Ability to multi-task, prioritize, and manage time effectively

Company Description
A reputable firm in Lagos is currently recruiting for various positions