BetaJob is also available in your country: USA. Starting good opportunities here now!

Customer Service - Recruitment Workforce Relevant Educational Qualifications Job

4 weeks ago Marketing / Communication / customer care Jobs Lagos   333 views
Job Details

RESPONSIBILITIES

  • Managing large volume of customer calls
  • Stay friendly and helpful
  • Resolve questions and service issues for customers via phone, email and text
  • Accurately document customer interactions
  • Determine opportunities for new sales
  • Sell products to established customers through up-selling and cross-selling
  • Resolve all inbound and outbound support requests per established guidelines.
  • Identify and act as a company ambassador at all times
  • Be professional

REQUIREMENTS

  • High School Diploma or equivalent
  • 1 year of customer service experience
  • Demonstrated ability to provide outstanding customer service
  • Customer-centric
  • Result-driven
  • Focus on quality and attention to detail
  • Good time-management skills
  • Ability to multi-task
  • Strong interpersonal and communication skills
  • Critical-thinker and problem-solver
  • Ability to work with minimal supervision
Company Description
Recruitment workforce is one of the best recruitment agency. We give you access to travel,and we guarantee 100% financial freedom