Customer Service Officer - Stijgen Consulting Limited HND / BA / BSc Job
2022-10-17 13:51 Customer service / Communication Lagos 798 viewsJob Details
Location: Ikeja, Lagos
Employment Type: Full-time
Job Description
Customer services representatives will provide product/service information, answer questions, and resolve any emerging problems that our customer's accounts might face with accuracy and efficiency.
He/she must be patient, empathetic, and passionately communicative. love to talk and understand the value of good communication and skills.
Responsibilities
Manage large amounts of incoming phone calls Generate sales leads, identify and assess customers' needs to achieve satisfaction build sustainable relationships and trust with customers accounts through open and interactive communication.
Handle customer's complaints, provide appropriate solutions and alternatives within the time limits, folow up to ensure the resolution
Follow communication procedures, guildlines, and policies
Take the extra mile to engage with customers.
Requirements and Skills
Candidates should possess an HND / Degree with relevant work experience.
Strong phone contact handling skills and active listening Ability to multi task, prioritize and manage time effectively
Excellent communication and presentation skills.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should send their CV to: stijgenltd@gmail.com using the Job Title as the subject of the mail.