Customer Service Officer - Khenpro Global Services HND / BA / BSc Job2022-02-16 13:02 Customer service / Communication Lagos 297 views
Location: Victoria Island, Lagos
Employment Type: Full-time
Preparing the Customer Service Guidelines.
Solving all product or service related issues of the customers.
Keeping a proper record of the customers.
Maintaining and updating the information of the customers regularly.
Providing the best possible solution to the queries of the customers.
Take customer orders and fulfil them.
HND / Bachelor's Degree with 1 - 3 years work experience.
Proven customer support experience or experience as a Client Service Representative.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Customer orientation and ability to adapt / respond to different types of characters.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
Must be ready to work Mondays through Saturdays and rotational basis on Sundays.
Previous experience working in a confectionery company is an added advantage.
N60,000 - N80,0000 monthly
Application Closing Date
28th February, 2022.
Method of Application
Interested and qualified candidates should send their CV to: firstname.lastname@example.org using the Job Title as the subject of the mail.