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Customer Service Officer - Khenpro Global Services HND / BA / BSc Job

2022-02-16 13:02   Customer service / Communication   Lagos   297 views
Job Details

Location: Victoria Island, Lagos

Employment Type: Full-time

Job Description

Preparing the Customer Service Guidelines.

Solving all product or service related issues of the customers.

Keeping a proper record of the customers.

Maintaining and updating the information of the customers regularly.

Providing the best possible solution to the queries of the customers.

Take customer orders and fulfil them.

Requirements

HND / Bachelor's Degree with 1 - 3 years work experience.

Proven customer support experience or experience as a Client Service Representative.

Strong phone contact handling skills and active listening.

Familiarity with CRM systems and practices.

Customer orientation and ability to adapt / respond to different types of characters.

Excellent communication and presentation skills.

Ability to multi-task, prioritize, and manage time effectively.

Must be ready to work Mondays through Saturdays and rotational basis on Sundays.

Previous experience working in a confectionery company is an added advantage.

Salary

N60,000 - N80,0000 monthly

Application Closing Date

28th February, 2022.

Method of Application

Interested and qualified candidates should send their CV to: hr@khenpro.com using the Job Title as the subject of the mail.

Company Description
Khenpro Global Services is a recruitment company that is recruiting on behalf of her client in the quick service restaurant to fill the role of an accountant to oversee the day to day financial activities.