Customer Service Executive - Carnex Incorporated OND - HND / BSc Job
2021-08-03 16:24 Customer service / Communication Lagos 1.7K viewsJob Details
Job Description
- An outstanding Customer Service Executive do everything possible so yourcustomersare not merely satisfied. They're actually happy with your products andservices.
- They report to a general manager, making them middle-management level officers. They ensure a business customersreceive outstanding support and all their needs are met.
Their major Job Duties includes:
- A customer service executive is charged with establishing customer service guidelines within an organization.
- Overseeing thecustomer service process.
- Creating policies and procedures.
- Managing a team of representatives offeringcustomer support.
- Resolvingcustomercomplaints brought to your attention.
- Planning the training and delivery.
Skills and Qualifications
- OND / HND / B.Sc in Managerial and Customer related course of study.
- At least 5 years work experience.
- Understanding of Business Practices, Budgeting, Financial Knowledge, In-Depth Research and Analysis.
- Computer Proficiency, Interpersonal Communication, Client Relationships, Writing, Public Speaking, Creativity, Innovation, Adaptability, Leadership, Managerial Skills, Multi-Tasking, Big-Picture Thinking.
Salary
N70,000 - N80,000 / month.
Application Closing Date
31st August, 2021.
Method of Application
Interested and qualified candidates should share their Profile to: hr@carnexincorporated.org.ng using the Job Title as the subject of the email.
Company Description
Carnex Incorporated is a world class business organization whose competency is Manufacturing, Administration, Human Resourcing and I.T with its team of professionals, offering flexible hiring solutions to fit their workforce needs.
