Customer Service Associate - Royal Emissary Resources OND - HND / BSc Job1 week ago - Consultancy Jobs - Ikeja - 106 views
- Update the company database by inputting information from each call and keeping every customer field current
- Collaborate with the sales team to develop efficient methods for handling issues with larger revenue customers
- Work on special short-term projects to offer customized support for new products or products at end-of-life
- Monitor the customer satisfaction levels and develop methods for increasing them.
- 2+ years' experience in a customer service role
- Proficiency with MS Office
- Ability to work well in a team environment
- Strong sense of professionalism and discretion required
Royal Emissary Resourcing Ltd. is a fast growing human resourcing firm that is trying to bridge the gap between local businesses, companies, rising firms and job seekers by conducting recruitment exercises on their behalves.