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Customer Service Associate - Royal Emissary Resources OND - HND / BSc Job

1 week ago Consultancy Jobs Ikeja   106 views
Job Details

JOB RESPONSIBILITIES:

  • Update the company database by inputting information from each call and keeping every customer field current
  • Collaborate with the sales team to develop efficient methods for handling issues with larger revenue customers
  • Work on special short-term projects to offer customized support for new products or products at end-of-life
  • Monitor the customer satisfaction levels and develop methods for increasing them.

JOB REQUIREMENTS:

  • 2+ years' experience in a customer service role
  • Proficiency with MS Office
  • Ability to work well in a team environment
  • Strong sense of professionalism and discretion required


Company Description
Royal Emissary Resourcing Ltd. is a fast growing human resourcing firm that is trying to bridge the gap between local businesses, companies, rising firms and job seekers by conducting recruitment exercises on their behalves.