Customer Service Associate - CZET GLOBAL Bachelor's Degree Job3 weeks ago - Secretarial / Front Desk / Assistance Job - Ikeja - 139 views
- Assist customers with questions, inquiries and complaints
- Promote goods and services offered by the company.
- Keep records of customers’ information.
- Build rapport with customers by engaging with them in an accommodating, friendly, and professional manner, to deliver exceptional experiences and nurture lasting relationships.
- Liaise with managers or other employees who might be able to provide further assistance.
- Assist with placement of orders, refunds, or exchanges.
- B.Sc/HND in any discipline.
- Minimum of 2 years experience working as a Customer Care Agent.
- Strong communication skills, including active listening and clear articulation.
- Ability to solve problems and alleviate conflicts or escalate tactfully.
- Ability to work individually and as a team
- Ability to multitask, manage time, and prioritize.
Method of Application
Qualified candidates should send an update copy of their resume to email@example.com using the Job Title as the Subject of the mail.
CZET GLOBAL is an agro-marketing firm that deals with farm fertilizers, insecticides and pesticides, we are group of dedicated individuals who are committed and interested in providing organic products to farmers.