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Customer Service Associate - CZET GLOBAL Bachelor's Degree Job

3 weeks ago Secretarial / Front Desk / Assistance Job Ikeja   139 views
Job Details

Job Description

  • Assist customers with questions, inquiries and complaints
  • Promote goods and services offered by the company.
  • Keep records of customers’ information.
  • Build rapport with customers by engaging with them in an accommodating, friendly, and professional manner, to deliver exceptional experiences and nurture lasting relationships.
  • Liaise with managers or other employees who might be able to provide further assistance.
  • Assist with placement of orders, refunds, or exchanges.

Job Requirements

  • B.Sc/HND in any discipline.
  • Minimum of 2 years experience working as a Customer Care Agent.
  • Strong communication skills, including active listening and clear articulation.
  • Ability to solve problems and alleviate conflicts or escalate tactfully.
  • Ability to work individually and as a team
  • Ability to multitask, manage time, and prioritize.

Method of Application

Qualified candidates should send an update copy of their resume to using the Job Title as the Subject of the mail.

Company Description
CZET GLOBAL is an agro-marketing firm that deals with farm fertilizers, insecticides and pesticides, we are group of dedicated individuals who are committed and interested in providing organic products to farmers.