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Customer Engagement and Sales Associate - Jiji Cars45 Bachelor's Degree Job

2022-02-08 15:24   Customer service / Communication   Lagos   225 views
Job Details

Job Summary

We are looking to hire a Customer Engagement and Sales Associate.

You will have an interesting role of working with the elite financing team of our business

You will provide the essential link between the customers and the financing partners.

Responsibilities

The following are some of the exciting projects you will be working on and responsible for:

Manage and prequalify within 48 working hours of lead recipient

Conversion of leads.

Weekly lead management report

Ensure complete, accurate and up to date records of customer information are collected and filed 100% of the time

Ensure that new and existing information is communicated to the customers real-time and guide them through the end-to-end process.

Communicate and ensure all necessary information and documents are obtained and submitted to the respective financial partner for loan approval, for both consumer and dealers.

Collate and Manage onboarding documents for consumer and dealer financing.

Consistently deliver first-class customer service.

Identify ways to simplify your process to maximize time, reach more customers and be more efficient.

Requirements

We believe that you will succeed better if you possess the following:

Bachelor's Degree in Business Administration, Finance, Economics, or a related field.

Excellent Microsoft Office skills.

Exceptional interpersonal skills, strong customer service orientation and sales competencies.

Excellent written and verbal communication skills.

Ability to work both in a team and independently.

Report writing and record keeping.

Benefits

We generally offer a vibrant culture, great work ambiance, super intelligent workforce, and a relaxed dress code in order to harness the power of innovation. We care a lot about our employees. It’s obvious that for efficient work you need to stay in favorable working conditions.

That’s why we offer you the following benefits:

A competitive salary

Pension contributions, Healthcare insurance and employee Loans;

TGIF every last Friday of the month and regular Team Building events;

Leadership development and new opportunities to grow as we are constantly expanding;

An opportunity to work with a dynamic and international team all across the world.

Application Closing Date

15th February, 2022.

Method of Application

Interested and qualified candidates should send their CV to: careers@cars45.com using the Job Title as the subject of the email.

Company Description
Jiji Cars45 is a part of Jiji, the leading online marketplace in Pan-African countries, with over 200 million users from offices in 10 countries. We work every day to make sure that people have a place for safe buying and selling cars. We constantly improve the quality of service, and we always help our customers to seal deals. That's why now, to be of even more use, the company needs talented and motivated people.