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Customer Care Service - Rosebud Recruitment Agency Any Educational Level Job

4 weeks ago Secretarial / Front Desk / Assistance Job Ikeja   269 views
Job Details

Manage large amounts of incoming calls

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Generate sales leads

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Identify and assess customers’ needs to achieve satisfaction

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Build sustainable relationships and trust with customer accounts through open and interactive communication

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Provide accurate, valid and complete information by using the right methods/tools

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Meet personal/customer service team sales targets and call handling quotas

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Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

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Keep records of customer interactions, process customer accounts and file documents

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Follow communication procedures, guidelines and policies

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Take the extra mile to engage customers

Company Description
Rosebud is a recruitment agency that helps it’s client find the best candidate for a particular position.