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Customer Care Representative - Crownscape Ventures HND / BA / BSc Job

2023-09-12 03:06   Customer service / Communication   Lagos   248 views
Job Details

Location: Ajah, Lagos

Employment Type: Full-time

Position Summary

We are hiring for the role of Customer Service Representative in our e-commerce firm (Crownscape Ventures).

To qualify for this position, you must be a young lady who is very good at communicating with people.

In addition to this, we will be providing you with data and airtime allowance outside your basic salary.

The task involved includes:

Call New Customers and close them to order our product.

Send out the confirmed orders on time to delivery agents via WhatsApp

Call and Follow Up on Existing customers who didn’t buy from us

Chat with customers who are trying to reach us on WhatsApp and convince them to buy products

Answer all customer calls/enquiries while trying to close them to order the product now.

Attend To Complaints from customers amicably.

Qualifications

If this describes you, kindly apply:

Candidates should possess OND / HND / Bachelor's Degrees with 1+ years relevant work experience.

You must be a lady (Between 20-28 years old)

You must unavoidably Resume from 8am - 5pm from Monday to Friday. Saturdays/Sundays are remote

You must be able to call/answer 5 to 100 or more calls a day with ease

You must be able to speak English/ communicate fluently and boldly

You have a smartphone

Your written English is good

You have a good grasp of how to use Excel/Google sheets for simple data entry (optional)

You're personally self-driven, self-motivated, and creative

You're disciplined and honest

Experience as a customer care representative is a plus.

Salary

We provide a basic salary of N50,000 Monthly for a start. Aside from the salary, we also provide commissions based on your performance which are sometimes equal to your basic salary (i.e You can earn as high as N80,000 - N100,000 Monthly).

Application Closing Date

25th September, 2023.

Method of Application

Interested and qualified candidates should:

Click here to apply online

Note

Strictly for those in Ajah environs (Ado Road, Badore and Langbasa)

Everything you need to get started will be provided

Enrollment has started. Goodluck.

Company Description
Crownscape Ventures, an E-commerce firm into sales of general merchandise and health supplements