Customer Care Personnel - De Tastee Group Secondary School (SSCE) Job
2022-01-17 15:46 Customer service / Communication Lagos 461 viewsJob Details
Job Description
Dealing with unhappy customers and handling complaints
Identify and assess customers’ needs to achieve satisfaction and provide professional customer support
Keep records of customers interactions and transactions
Communicate and coordinate effectively with internal departments
Follow company process accurately and efficiently
Handle dissatisfied customers in a polite and professional fashion
Greet and address customers in a friendly and respectful manner
Job Requirements
A minimum of Secondary School Leaving Certificate (SSCE)
0 – 3 years’ work experience
Ability to work in a fast-paced environment
Possess excellent verbal and written communication skills
Good problem-solving skills
Ability to stay calm when customers are stressed or upset
Ability to multi-task, prioritize and manage time effectively
Active listening skill, empathy and a team player
Candidates residing in Apapa, Bariga , Shomolu, Surulere, Yaba, Fadeyi, Iyana Oworo and Mushin axis are encouraged to apply.
Salary
Attractive
Application Closing Date
4th February, 2022.
How to Apply
Interested and qualified candidates should send their CV to: qsrjobslagos@gmail.com using the Job Title as the subject of the mail.