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Customer Care Personnel - De Tastee Group Secondary School (SSCE) Job

2022-01-17 15:46   Customer service / Communication   Lagos   461 views
Job Details

Job Description

Dealing with unhappy customers and handling complaints

Identify and assess customers’ needs to achieve satisfaction and provide professional customer support

Keep records of customers interactions and transactions

Communicate and coordinate effectively with internal departments

Follow company process accurately and efficiently

Handle dissatisfied customers in a polite and professional fashion

Greet and address customers in a friendly and respectful manner

Job Requirements

A minimum of Secondary School Leaving Certificate (SSCE)

0 – 3 years’ work experience

Ability to work in a fast-paced environment

Possess excellent verbal and written communication skills

Good problem-solving skills

Ability to stay calm when customers are stressed or upset

Ability to multi-task, prioritize and manage time effectively

Active listening skill, empathy and a team player

Candidates residing in Apapa, Bariga , Shomolu, Surulere, Yaba, Fadeyi, Iyana Oworo and Mushin axis are encouraged to apply.

Salary

Attractive

Application Closing Date

4th February, 2022.

How to Apply

Interested and qualified candidates should send their CV to: qsrjobslagos@gmail.com using the Job Title as the subject of the mail.

Company Description
De Tastee Group is a leading quick-service restaurant, Outdoor Caterers, Event Hall Managers and Home delivery hospitality outfit. Our sumptuous meals are produced under a very stringent hygienic environment with our branches located strategically with a beautiful ambience for family and friends. Our event halls come with ultra-modern and vintage interior finishing to give guests a memorable experience. De Tastee Group operates in these 5 units to cater for different customer experiences.