Customer Care Officer - Elvaridah Limited HND / BA / BSc Job

Job Responsibilities

Address customer inquiries, reservations, and walk-ins with courtesy and efficiency
Greet customers warmly and provide a positive first impression.
Assist customers with billing inquiries and payment processing
Monitor and maintain cleanliness in customer areas, including tables and restrooms
Suggest additional menu items or specials to enhance the customer experience
Promote add-ons or promotions to increase sales
Develop creative materials for marketing campaigns
Coordinate and oversee food photoshoots for promotional materials and social media
Develop creative content for social media platforms.
Conceptualize and plan creative events within the restaurant space
Work closely with chefs to visually enhance the presentation of dishes
Conduct research on various topics, gather data and compile results

Requirements

Bachelor's Degree in Mass Communication, Marketing or a related field.
Minimum of 3 years of experience in the food industry as a customer care representative
Time Management
Effective communication skill
Tech Savvy
Proximity to location is an advantage.

Elvaridah is a Business Development Company with the primary objective of working with businesses and business owners to start up their businesses, improve, differentiate or expand already existing ones. We at Elvaridah have made it our mission to change Africa by building businesses that will th... read morerive and expand the economy. So whether you have a new or already existing business or you are interested in launching a new business in Nigeria, get in touch with us and let us Build Your Business.