Customer Care Officer - Elvaridah Limited HND / BA / BSc Job
2024-05-10 10:16 Real Estate Lagos 171 viewsJob Details
Job Responsibilities
Address customer inquiries, reservations, and walk-ins with courtesy and efficiency
Greet customers warmly and provide a positive first impression.
Assist customers with billing inquiries and payment processing
Monitor and maintain cleanliness in customer areas, including tables and restrooms
Suggest additional menu items or specials to enhance the customer experience
Promote add-ons or promotions to increase sales
Develop creative materials for marketing campaigns
Coordinate and oversee food photoshoots for promotional materials and social media
Develop creative content for social media platforms.
Conceptualize and plan creative events within the restaurant space
Work closely with chefs to visually enhance the presentation of dishes
Conduct research on various topics, gather data and compile results
Requirements
Bachelor's Degree in Mass Communication, Marketing or a related field.
Minimum of 3 years of experience in the food industry as a customer care representative
Time Management
Effective communication skill
Tech Savvy
Proximity to location is an advantage.