Customer Care Executive - Oseyemu Homes and Investment Limited First School Leaving Certificate (FSLC) Job

Location: Ibeju Lekki, Lagos

Employment Type: Full-time

Responsibilities

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can answer questions.

Processing orders, forms, applications, and requests.

Keeping records of customer interactions, transactions, comments, and complaints.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.

Managing a team of junior customer service representatives.

Ensure customer satisfaction and provide professional customer support.

Requirements

High School Diploma, General Education Degree, or equivalent.

Ability to stay calm when customers are stressed or upset.

Comfortable using computers.

Experience working with customer support.

Application Closing Date

14th August, 2023.

How to Apply

Interested and qualified candidates should send their CV to: oseyemuventures@gmail.com using the Job Title as the subject of the email

Oseyemu Homes and Investment Limited is a Real Estate Development Company driven with a mindset of shelter affordability. With Oseyemu Homes and Investment, you get to be a landlord with affordable housing and investments. We are focused on providing shelter and reach as many people as we can and we pride ourselves with immediate allocation and development.