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Corporate Services Officer HND / BA / BSc Job

2024-06-05 08:41   Sales / Retail   Lagos   17 views
Job Details

Job Summary

This role will support and implement activities to generate and improve revenue growth, profitability and impact for the organization with a focus on Health Maintenance Organizations (HMOs) and Corporate Organizations.
This role is critical to building strong relationships, visibility, and brand awareness of the organization among corporate organizations, health maintenance organizations as well as other stakeholders.

Responsibilities

Support the creation and effective management of new and existing clients (HMOs and Corporate organizations) partnerships and improve the company’s business network for improving sales opportunities.
Ensure proper engagement with clients to promptly attend to their needs in the interest of the company both on the front end and back office.
Ensure customer satisfaction through proper engagement with clients and proactiveness in attending to their needs both on the front end and back office.
Deepen and grow existing client relationships by working alongside other team members to inform and educate internal and external stakeholders (clients) on the value of the company.
Manage Requests for Information (RFIs) and Partnership Requests and Proposals under guidance of the head of the department.
Ensure adequate and up-to-date information on clients is available to all units in order to guarantee seamless service to clients.
Ensure compliance with standard processes for onboarding clients, securing approvals for treatment, and submission of invoices/bills to ensure prompt recovery of payments
Maintain effective timely and consistent communication between the company and its key clients while ensuring alignment of expectations and client retention.
Conduct informed visits to prospective customers to present the company’s value proposition as it relates to their company and needs.
Call on existing clients and prospects (i.e., emails, phone calls, and in-person visits) to uphold relationships and qualify prospects for fit with our product offerings and to schedule appointments.
Conduct regular research on potential customers (e.g. financial status, reputation, markets, etc.) to ensure appropriate targeting of viable prospects and the creation of a client database.
Work cross-functionally to implement the organization’s corporate and communication plans.
Represent the company during events such as conferences, seminars, exhibitions and client events etc to advance the cause and business of the organization.

Qualifications

Bachelor's Degree in Marketing or any related field preferably in the Social Sciences.
A postgraduate degree will be an added advantage
2-3 years’ experience with at least 1 year experience in business relationship management, marketing, communications, sales and/or customer service required.

Competencies:

Proficiency in English and at least 1 other local language (Yoruba, Igbo, Hausa)
Excellent organization skills
Meeting Sales Goals
Negotiation
Sales Planning
Build Relationships
Market Knowledge
Analytical and critical thinking skills
Customer Service and Communication Skills
Experience of social media management
Excellent writing skills

Core Values:

Accountability
Resourcefulness
Ethics
Flexibility
Respectful Engagement
Empathy

Computer Savvy Skills:

Proficient use of Microsoft Office (Word, Excel, and PowerPoint)

Company Description
The Eye foundation hospital was started in 1993 as a high tech specialist Eye hospital capable of providing services comparable to those obtainable abroad. It is the first and foremost indigenous eye practice in the country that runs a group practice with many sub specialized ophthalmologists.
Ov... read moreer the past 20 years, we have been helping with the fight against preventable blindness in Nigeria and West Africa, and have built partnerships with numerous organizations, various state governments and financial institutions. All of these with the aim of bringing better eye care to the poor, either through the Eye Foundation Hospital itself or it sister Charity hospitals- Deseret Community Vision Institute & Deseret Eye Center.
The Eye Foundation Hospital is equipped with modern surgical facilities which are regularly upgraded to meet international standards.
Eye Foundation hospital prides itself in its spacious accommodation. The hospital does not just treat patients but tries to provide some comfort and facility to both patients and family when they visit.
Eye Foundation Hospital prides itself with a Human Resources department who promote management development for the achievement of management excellence. They are capable of training those that wish to develop their career in quality service delivery and customer service.