Jumia is Africa's leading internet group, with already over 3,000 employees in more than 20 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC.
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2022-08-05 17:11 Customer service / Communication Lagos HND / BA / BSc ₦-- per Full-time
ResponsibilitiesMap the customers journey to ensure a seamless experience for return and refunds touchpointsProactively identify pain points through a regular deep-dive culture t...