Login for faster access to the best deals. Click here if you don't have an account.

Community Manager - Harvesters International Christian Centre HND / BA / BSc Job

2023-11-16 10:38   Administrative / Management   Lagos   25 views
Job Details

Location: Lekki, Lagos

Employment Type: Full-time

Job Description

As a Community Manager, you will be a custodian of our online communities.

Your role will be to safeguard our online presence, ensuring that we are represented as positively and as authentically as possible.

You will also nurture our online communities, engaging them constructively, communicating their needs to the Church and nurturing their growth in Christ through edifying content and interactions.

You will become our apostle, standing in place of our pastors and able to speak in their name on all community communications.

You will be a digital steward, serving the curious and questioning, looking for a church to call home and report to Head of strategy and communications.

Job Responsibilities

Provide engaging text, image and video content for social media accounts

Respond to comments and customer queries in a timely manner

Monitor and report on feedback and online reviews

Organise and participate in events to build community and boost brand awareness

Coordinate with Marketing, PR and Communications teams to ensure brand consistency

Liaise with Development and Sales departments to stay updated on new products and features

Setting and implementing social media and communication campaigns to align with vision & mission of the Harvesters brand/Church

Providing engaging text, image and video content for social media accounts

Responding to comments and customer queries in a timely manner

Proactively foster a sense of community on a social media platform: crafting content that prompts responses or conversations, coordinating contests, or producing other interactive content.

Formulate and implement strategies that will build both the engagement rateand your customer loyalty

You will be in charge of responding to comments and DMs on social media and provide answers to questions and offer customer support.

Analysing data to assess community engagement

Set and implement social media and communication campaigns to align with marketing strategies.

Build relationships with customers, potential customers, industry professionals and journalists.

Stay up-to-date with digital technology trends.

Qualification / Requirements

HND / B.Sc / M.Sc in Marketing or any other relevant field

Proven work experience as a community manager in top organization, NGO or church

Experience launching community initiatives (e.g., building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)

Ability to identify and track relevant community metrics

Excellent verbal communication skills

Excellent writing skills

Hands on experience with social media management for brands

Ability to interpret website traffic and online customer engagement metrics

Knowledge of online marketing and marketing channel

Attention to detail and ability to multitask.

Application Closing Date

Not Specified.

How to Apply

Interested and qualified candidates should send their Applications and CV to: careers@harvestersng.org using the Job Title as the subject of the mail.

Company Description
Harvesters International Christian Centre is a church based organization whose mission is to change lives and raise leaders.