Commercial Sales Executive (Freight Forwarding and Logistics) Bachelor Degree Job

Job Overview

Overview of this role: Successful candidate will be responsible for actively seeking out and engaging customer prospects to sell freight forwarding and logistics services.
The role includes revenue generation, securing profitable business deals, and managing key accounts to ensure customer satisfaction and retention.
The ideal candidate will have a solid understanding of the logistics and freight industry and be able to deliver tailored solutions to clients.

Responsibilities

Identify, develop, and secure new business opportunities in the freight forwarding and logistics market to consistently meet or exceed sales targets.
Build and maintain strong, long-lasting customer relationships by providing exceptional service and tailored logistics solutions.
Conduct thorough market research to identify potential clients and understand the competitive landscape.
Prepare and deliver presentations and proposals to potential clients, showcasing the company's capabilities and benefits.
Negotiate contract terms with clients and work closely with the operations team to ensure fulfillment of agreed upon services.
Regularly meet with key accounts to understand their ongoing needs and to ensure their expectations are being met by the company's services.
Proactively manage customer issues and concerns, working collaboratively with other departments to resolve them promptly.
Collaborate with the marketing department to create targeted sales campaigns, promotional materials, and other marketing strategies to attract new customers.
Keep abreast of the latest industry trends, regulatory changes, and best practices to provide clients with informed recommendations.
Conduct post-sale follow-up to ensure customer satisfaction, encourage repeat business, and obtain customer referrals.
Utilize a CRM system to manage sales pipeline, document customer interactions, and generate sales reports for management review.

Qualifications

Bachelor’s degree in business administration, Logistics, or a related field is preferred.
Proven sales experience in the logistics or freight forwarding industry for 3-5 years.
Strong understanding of sales performance metrics and the ability to close sales.
Excellent communication, negotiation, and interpersonal skills.
Ability to build rapport and maintain customer satisfaction.
Experience in managing multiple accounts effectively.
Must be results-driven and have a consistent track record of achieving revenue targets.
Proficiency in Microsoft Office Suite and Customer Relationship Management (CRM) software.

Working Conditions:

Primarily office-based with frequent travel to client sites and industry events.
Extended hours may be required to achieve sales targets and meet client needs.

Eden Solutions & Resources Ltd is a human resource management company that provides its client with best practice business management solutions.
Registered in 2002 in Nigeria, and managed by a competent team of professionals. Eden Solutions & Resources was initially set up, primarily as a... read more recruitment agency but today it has evolved into company offering a full complement of business management & HR services including recruitment, training and staff management.
We do not just offer staff recruitment services; we offer solutions. Our staffing solutions are structured to improve the bottom line. Thus whenever an employer requests for our services, we evaluate the client’s business to develop the appropriate staffing solution that is suitable for that business.
We have had the privilege of helping some of the finest organizations in Nigeria, such as NECO, Minna; Sure-foot America International School Calabar; Celtel Communications Ltd (now Zain ltd) Abuja; First Monument Bank (FCMB) Lagos, Atlas Copco Ltd, Abuja; Construction Kaiser, Abuja and many more. Why do such prestigious organizations engage us? Because! Quite frankly, we produce for them.
What is unique about services? Unlike others in our field we do not see job seekers as sources of income; neither do we believe in exploiting them. This is why we do not accept or demand fees from job seekers to secure them jobs. We only facilitate the process.
This is partly the reason for our motivation to partner with organizations such as yours to address the unemployment situation. For more details on this please contact us. We would be delighted to demonstrate to you how we can improve the staffing or organization situation in your company.