Client Success Manager - Trav4College HND / BA / BSc Job

Location: Lagos

Employment Type: Full time

About the job

We are looking for an experienced Client Success Manager (Hybrid) to join our growing sales team and take our company and platform to the next level!

You will be responsible for driving the overall destination enrolments in Australia, Canada, USA, UK, New Zealand, Ireland, Netherlands, Sweden and application funnel management set by the management.

Your role and responsibilities

Among other tasks, your main responsibilities will include:

Managing a team of Study Abroad Advisers

Working closely with our marketing team to implement campaign strategies and advertise activities Coordinate seminars and workshops

Ensuring direct sales channels and targets are achieved

Dealing with enquiries from students, parents, and partner agents; provide written and verbal guidance and advise

Acting as a primary knowledge source for study and visa application process

Evaluating applications and assess documentation

Processing applications on behalf of partner agents and making sure all are accurate, and that the student is qualified for the program before processing

Reviewing relevant study or visa refusals and complete all procedural requirements

Maintaining and developing client relationships to ensure optimal growth in student numbers and client satisfaction within the higher education markets

Ensuring you are abreast of product knowledge so you’re able to effectively market products and consult students and prospective learners

Data capturing onto a CRM system and related administration duties.

You’re perfect for this position if you

Bachelor's Degree in a relevant field (e.g., Education, International Relations, or Counseling).

Have at least 3 years’ experience working in student recruitment and admissions industry

Minimum of 2 years’ experience in a customer service role

Have led a team

Demonstrate a high level of organisational and time management skills

Can prioritize and manage a high-volume workload

Can work proactively and independently to meet targets

Have outstanding communication and interpersonal skills

Can engage professionally with international clients and partners

Have excellent oral, written and presentation skills

Have experience using MS Excel, Word, and Outlook

Have excellent analytical and reporting skills - to analyse and evaluate different markets and customer segments, and make recommendations accordingly.

By joining our team, you have the opportunity to

Base pay

Health Insurance

Pension

Performance bonus

Join one of the fastest-growing technology companies in study abroad, with many opportunities for growth and advancement.

Application Closing Date

Not Specified.

Method of Application

Interested and qualified candidates should send their CV to: hello@trav4college.com using the Job Title as the subject of the email.

Trav4College is an educational travel technology platform for African students that simplifies the college application process. The company is disrupting the college travel market in Africa with cutting edge technology. With the Trav4College platform, prospective students applying to colleges and universities both within and outside Africa can manage reminders, track multiple applications to higher institutions and perform other tasks all from our app and web platforms.