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Client Relationship Personnel-FBDS Nigeria HND / BA / BSc Job

1 week ago Marketing / Communication / customer care Jobs Lagos   48 views
Job Details

Location: Lekki, Lagos
Employment Type: Full-time

Job Details

  • The ideal candidate must be able to process requests, prepare correspondences and fulfill client’s needs to ensure client’s satisfaction.

Key Responsibilities

  • Prepare product or service reports by collecting and analyzing client’s information
  • Cold calling, generate sales leads, and manage both incoming and outgoing calls.
  • Recommend potential services to management by collecting client’s information and analyzing customer needs
  • Contribute to team effort by accomplishing related results as needed
  • Build sustainable relationships of trust through open and interactive communication
  • Meet personal/team sales targets and call handling quotas
  • Keep records of customer interactions, process customer request and file documents
  • Follow communication procedures, guidelines and policies
  • Use telephones to reach out to customers and verify request information

Requirements

  • Minimum of B.Sc. Degree or its equivalent in relevant field.
  • Proven client’s support experience
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiar with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize and manage time effectively

Salary

  • Attractive

Application Closing Date
29th April, 2021.

Method of Application
Interested and qualified candidates should send their CV to: hr@fbdsnigeria.com using the Job Title as the subject of the email.

Company Description
FBDS Nigeria - A pioneer and builder of an emerging sector consulting company in Nigeria.
We are recruiting to fill the position