Client Relationship Manager at Vines Realty Afrique Limited HND / BA / BSc Job1 week ago - Other categories - Lagos - 74 views
Job Title: Client Relationship Manager
Job ID: ARM5878
Location: Lagos, Nigeria
Job Type: Full Time
- Building and maintaining relationships with clients and key personnel within customer companies.
- Conducting business reviews to ensure clients are satisfied with their products and services.
- Alerting the sales team to opportunities for further sales within key clients.
- Letting customers know about other products the company offers.
- Attending meetings with clients to build relationships with existing accounts.
- Achieving client relationship targets and KPI’s as set by the Head of Sales.
- Working closely with Account Managers and Sales Consultants.
- Escalating and resolving areas of concern as raised by clients.
- Carrying out client satisfaction surveys and reviews.
- Monitoring company performance against service level agreements and flagging potential issues.
- Updating the client log and ensuring account managers are aware of changes within clients.
- Passing leads to the sales team and following up on progress.
- Liaising with internal departments to ensure client needs are fulfilled effectively.
- Any other duties assigned.
- The ideal candidate should have prior background of the Client Relationship Manager
- Strong interpersonal skills and an ability to build rapport with customers.
- Previous sales experience and an organised approach to work.
- Hardworking with a strong work ethic.
- Previous experience working as a client relationship manager or a track record of managing client relationships.
- Minimum of 3 - 7 years’ experience in a similar role
- Candidate should be between Age 26-33 years.
Application Closing Date
31st December, 2019.
Method of Application
Interested and qualified candidates should forward their CV to: firstname.lastname@example.org Using the "Job Title" as the subject of the mail.