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Case Manager CASAC, Supportive Housing - Win Bachelor's Degree Job

2 months ago Other categories New York City   91 views
Job Details

Job Summary

The Case Manager-CASAC is responsible for a caseload of up to 25 client families. He or she is responsible for case management from a Motivational Interviewing (MI) and Trauma Informed Care (TIC) perspective and will provide quality services to all families. In addition, he or she will comply with all regulatory and HUD (Department of Housing and Urban Development) requirements. The Case Manager will work with the Program Director to prevent client families from becoming homeless.

Reports To

Program Director


  • Commit to using evidence-based practices (EBP); Motivational Interviewing (MI), TraumaInformed Care (TIC), critical time intervention, and boundary setting, to help clients achieve their goals.
  • Initiate and complete client intake information into AWARDS database system and compiles supporting documentation.
  • Ensure all AWARDS data and supporting documents are printed and filed appropriately in the client chart and all documentation always remains current.
  • Conduct orientation with client families and review with the family the facility rules, clients’ rights and responsibilities, the grievance/complaint process, and emergency disaster procedures, etc.
  • Conduct home visits with all client families including home visits in the evening as needed.
  • Provide comprehensive case management, including crisis intervention, counseling services, group counseling, and other appropriate supportive services.
  • Commit to using Evidence-Based Practices (EBP), MI, TIC, family-centered case management, and boundary setting to help clients achieve their goals.
  • Develop a service plan for each client, which will define the client families’ goals and track progress against goals.
  • Collaborate with community service providers as needed with the goal of maintaining self-sufficiency.
  • Provide training, coaching, and support to clients and provide opportunities for practicing skills that will enable clients to achieve their goals.
  • Work with client families to resolve Public Assistance needs including sanctions.
  • Refer and escort client families to appropriate medical and mental health services, relapse prevention services, education/job training program, legal and advocacy services, and other community resources as needed.


  • Commitment to Win’s mission, vison, and values.
  • Bachelor’s in Human Services or related field.
  • CASAC/CASAC – T Required.
  • Knowledge of working with at-risk families around the issues of HIV/AIDS, substance abuse, mental health and medical conditions from a MI and TIC perspective.
  • Familiarity with social services settings and working with client families on vocational and housing issues.
  • Familiarity with Public Assistance policies and procedures.
  • Excellent organizational and computer skills.
  • Excellent written and verbal communication skills.
  • Bilingual English/Spanish a plus.


Negotiable based on whether you have CASAC or CASAC-T

How to Apply

Please send all resumes or inquiries to: jsiegel@winnyc.org

NO Third Parties



Company Description
Win is the largest provider of shelter and supportive housing for New York City's homeless families, especially women and childre