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Call Centre Executive (Igbo & Yoruba) - Ascentech Services HND / BA / BSc Job

2 weeks ago Marketing / Communication / customer care Jobs Lagos   192 views
Job Details

Job Description

  • Place and receive calls from customers
  • Ensure timely resolution of customer challenges regarding products/services
  • Resolve customer complaints in a calm and professional manner
  • Maintain professional demeanour in the resolution of issues at all times

Requirements

  • B.Sc. / HND in any discipline
  • A minimum of one year experience in a call centre set-up
  • Must be fluent in speaking Pidgin
  • Experience in receiving and making inbound & outbound calls to customers.
  • Adept listening skills
  • Accurate comprehension, interpretation and capturing of information, accuracy and timely response to calls
  • Great Verbal and written communication skills.

Application Closing Date
10th October, 2020.

How to Apply
Interested and qualified candidates should send their CV to: cv@ascentech.com.ng clearly indicating the "Job Title" as the subject of your mail. E.g. "Call Centre Executive (Igbo & Yoruba)"

Note: Only shortlisted candidates will be contacted.

Company Description
Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business.