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Call Center Executive - Swift Telephone Network HND / BA / BSc Job

1 week ago Marketing / Communication / customer care Jobs Surulere   245 views
Job Details

Location: Surulere, Lagos
Employment Type: Contract

Job Description

  • Place and receive calls from customers
  • Ensure timely resolution of customer challenges regarding product/services
  • Resolve customer's complaints in a calm and professional manner.

Requirements

  • B.Sc / HND qualification in any discipline
  • 1 - 2 years experience
  • A minimum of one-year experience in a call center set up
  • Must be fluent in speaking English (bilingual is an added advantage)
  • Adept listening skills
  • Accurate comprehension, interpretation, and capturing of information, accuracy, and timely response to calls
  • Great verbal and written communication skills.

Application Closing Date
19th July, 2021.

How to Apply
Interested and qualified candidates should send their CV to: hr@offtakers.ng using the Job Title as the subject of the mail.

Company Description
Swift Telephone Network, a Private Telecommunications company in Lagos, is currently recruiting to fill the position