Business Technical Documentation Analyst HND / BA / BSc Job

Location: Lagos

Employment Type: Full-time

Responsibilities

This contract is for the outsourcing of experienced technical writers for Strong technical documentation of both new and existing systems.

Develop comprehensive technical documentation that meets organizational standards

Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content

Write user-friendly content that meets the needs of the target audience, providing product insights in a simple language that sets our users up for success

Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications

Evaluate current content and develop innovative approaches for improvement

Research, outline, write and edit new and existing content, working closely with various departments to understand project requirements

Independently gather information from subject matter experts to develop, organize and write procedure manuals, technical specifications, and process documentation

Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage

Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration

Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation

Use photographs, drawings, diagrams, animation, and charts that increase users’ understanding

Select appropriate medium for message or audience, such as manuals or online videos Standardize content across platforms and media

Gather usability feedback from customers, designers, and manufacturers Revise documents as new issues arise.

Qualifications

Minimum of Bachelor’s Degree in Business / Systems Analysis (Additional certification would be an added advantage).

A degree in IT / Computer Science.

Proven experience in eliciting requirements and testing.

Experience in analyzing data to draw business-relevant conclusions.

Experience in data visualization techniques and tools

Solid experience in writing SQL queries.

Basic knowledge in generating process documentation.

Strong written and verbal communication skills including technical writing skills

Technical Specification:

Process Flow Analysis

Business Process

Product Architecture and Design Best Practices

Experience working with developers

Experience with Cloud Solutions and/or RDBS

Basic competence in at least one programming language (e.g. JavaScript, C#, etc.)

Requirements Definition

Configuration Workbook

Data Models

Detailed Functional Design

Executive Summaries

Project Plans.

Application Closing Date

Not Specified.

How to Apply

Interested and qualified candidates should send their CV to: careers@enov8solutions.tech using the Job Title as the subject of the mail.

Enov8 Solutions was established in 2018 with head office in Lagos Nigeria. We are a software development focused company with the believe that business process automation is a business challenge and should be pursued as interplay of seven business levers namely Strategy, People, Process, Metrics, Applications, Data and architecture.
At Enov8 we provide IT solutions using either OEM products of our partners or our proprietary solutions or a mix. At Enov8 we bring industry best practices to bare in developing solutions to enhance our clients processes while leveraging on our growing executive team, dynamic staff strength and corporate culture as well as forge strategic partnerships and alliances.