Branch Service Manager Bachelor Degree Job

Role Description

This is a full-time on-site role for a Branch Service Manager at Keystone Bank Limited, in various locations nationwide.
The Branch Service Manager will provide overall leadership and direction for superior service delivery at the branch, coordinate branch operations and processes.
He/She will be responsible for overseeing the day-to-day operations of the branch, managing customer service activities, supervising branch staff, and ensuring operational efficiency.
Additionally, the Branch Service Manager will be involved in promoting the Bank's products and services.

Qualifications

Customer Service, Operations Management, and Team Supervision skills
Knowledge of banking products and services
Strong communication and interpersonal skills
Problem-solving and decision-making abilities
Attention to detail and organizational skills
Bachelor's degree
Prior experience in banking

Keystone Bank is a full service commercial bank wholly owned by the Asset Management Corporation of Nigeria (AMCON) and was granted banking license on August 5, 2011, by the Central Bank of Nigeria (CBN). The Bank has met and exceeded all capital and capital adequacy requirements of the CBN and assu... read moremed the deposit liabilities, certain other liabilities and assets of former Bank PHB Plc, following the revocation of the erstwhile bank's operating License by the CBN.
The Chairman of the Board of Directors of the bank, Mr. Jacobs Moyo Ajekigbe OFR, had a successful banking career, crowning the final six of his 32 years experience as the Managing Director/CEO of First Bank of Nigeria Plc.
The Executive Management Team of the Bank is headed by the Managing Director/CEO, Mr. Philip Ikeazor, a professional banker with over 25years cognate experience. Mr. Ikeazor was General Manager, Corporate Banking, Institutional Banking and Wholesale Banking at Ecobank Nigeria and United Bank for Africa (UBA) at various times and was pioneer Managing Director/CEO of Ecobank Kenya in 2008.
Until his appointment to Keystone Bank, Mr. Ikeazor was Executive Director, Corporate Banking, Investment Banking and Treasury, Union Bank of Nigeria Plc.
Other members of the Executive Management include Mrs. Yvonne Isichei (Executive Director, Operations & Technology); Mr. Shehu Abubakar (Executive Director, Abuja Directorate); Dr. Shehu Muhammad (Executive Director, North Directorate); Hafiz Ololade Bakare (Executive Director, Corporate Bank and Treasury); Innocent C. Ike (Executive Director, Lagos & West Division) .The Executive Directors are tested professionals with outstanding records in their previous engagements.
A technology and service-driven bank with subsidiaries in the Gambia, Sierra Leone, Liberia and Uganda, and a vibrant and professional workforce, Keystone Bank operates with best practices and offers leading solutions and services to its clients and associates.