Books & Media Officer Bachelor Degree Job
2024-07-30 11:30 Media / Advertising / Branding Jobs Lagos 99 viewsJob Details
Responsibilities
Bookshop Staff Supervision:
Oversees the preparation and service of food and drinks for customers to enjoy on the premises or as take away; Assigns rules and responsibilities to team members for operational efficiency
Bookshop Staff Training:
Coaches and trains sales assistants to operate cash registers, receiving payments for goods sold and issuing receipts.
Store and Sales Management: Implements daily store opening and closing procedures daily; Effectively manages POS and sales operations interface. Processes the daily closeout process of cash registers and prepares daily bank deposits/POS terminal receipts and accounts.
Product Pricing:
Prices products using predetermined profit margins.
Customer Service:
Leads sales assistants to provide best in class customer service to customers and partners.
Customer Complaint Resolution: Raises any issues or customer suggestions and complaints to the Business Manager.
Supplies Order Management:
Monitors inventory levels, providing daily comprehensive reports to the Business Manager. Assists with the effective management of stock; Assists with the ordering and deliveries as required
Team Performance Management:
Monitors and manages café employees by conducting regular performance assessments, giving feedback, and setting challenging goals for operational improvement.
Any other duties as assigned by the Business Manager.
Requirements
A Bachelor’s degree from an accredited University.
Three years of demonstrable experience in store, marketing and sales operations