Admin Manager National Diploma Job

Job Summary

The Admin Manager plays a crucial role in the smooth and efficient operation of the nail salon. This role involves overseeing administrative tasks, customer service, and ensuring a positive salon experience for clients.
The Admin Manager also manages the front desk staff, maintains salon records, and supports the salon's daily operations.

Key Responsibilities

Front Desk Supervision
Customer Service excellence by ensuring excellent service delivery.
Resolve client complaints or issues promptly and professionally.
Collect feedback from clients to improve salon services.
Staff Supervision
Appointment and Inventory Management
Financial Management and records management
Salon and Salon Equipment Maintenance
Maintain salon records, including client information and appointments.
Salon Compliance and Safety

Qualifications

High School Diploma or equivalent; additional education or certification in salon management is a plus.
Proven experience in salon or spa administration, or a similar customer service role.
Strong communication and interpersonal skills.
Excellent organizational and multitasking abilities.
Proficiency in computer software for appointment scheduling and record-keeping.
Knowledge of nail salon services, products, and industry trends.
Ability to handle cash and financial transactions accurately.
Customer-focused with a passion for delivering outstanding service.
Leadership and team management skills.

We are a global brand, leveraging technology and changing business conditions to provide cutting-edge solutions to our communities. We provide human capital management, organizational design and development, and business process management consulting services for our wide range of local and inter... read morenational clientele.