Account Manager - Gamified Learning Solutions Bachelor Degree Job
2024-02-07 07:24 Accounting / Financial Services Lagos 157 viewsJob Details
Location: Ikoyi, Lagos
Employment Type: Full-time
Responsibilities
Client Relationship Management:
Build and maintain strong, long-lasting relationships with clients.
Act as the main point of contact for clients, understanding their needs and ensuring a high level of customer satisfaction.
Conduct regular check-ins and status updates to strengthen client relationships.
Upselling and Cross-Selling:
Identify opportunities for upselling and cross-selling gamified learning solutions to existing clients.
Collaborate with the sales and marketing teams to create customized proposals that address client needs and showcase additional value.
Product Knowledge:
Develop a comprehensive understanding of Tantalum Academy's gamified learning solutions.
Stay informed about industry trends, competitor offerings, and emerging technologies to effectively position our products in the market.
Needs Analysis:
Conduct thorough needs assessments to understand clients' business goals and challenges.
Work closely with clients to tailor solutions that address their specific requirements.
Contract Renewals and Negotiations:
Manage contract renewals and negotiations to ensure continued client engagement.
Collaborate with the legal and finance teams to finalize agreements.
Communication and Collaboration:
Communicate effectively with internal teams, including content development, technology, and customer support, to address client needs.
Collaborate with cross-functional teams to resolve any issues and ensure a seamless client experience.
Reporting and Analytics:
Prepare and present regular reports on account status, sales performance, and revenue forecasts.
Utilize analytics to identify trends and opportunities for account growth.
Customer Advocacy:
Encourage satisfied clients to become advocates, providing testimonials and participating in case studies.
Address and resolve any client concerns promptly and professionally.
Qualification
Interested candidates should possess a Bachelor's Degree.
Application Closing Date
12th February, 2024.
How to Apply
Interested and qualified candidates should submit their Resume, a Cover Letter detailing relevant experience, and references to: careers@netconstruct-ng.com using "Account Manager Application - Gamified Learning Solutions" as the subject of the email.